FAQ

Q

When will I get my test results?

A

Your test results will be sent by post in about 1.5 months.

Q

Can I take the test in locations other than Tokyo?

A

Tests for level 2,3,4 will be held in Okinawa as well.
Group applicatoin members can take the tests for level 2,3,4 in any locations arranged by your group.

Q

Can I apply for level 1 in my first test?

A

Level 1 test is available for level 2 certificate holder.

Q

Is there any dress code on the test day?

A

There is no dress code except for level 1 test.

Q

Can I change the test to different level after application has been completed?

A

No, you can't change the test level once your application has been completed.

Q

I want to make application on-line, but my name won't be converted to Kanji correctly.

A

Please contact us by calling to Global Human Resources Career Support Assocaition.

Q

Are there any past exam questions available to study with?

A

Some questions are available on-line. Our official textbook may also help you to prepare for the test.

Q

I have a wrong name on my test voucher (Conversion error of Kanji/Spelling mistake)

A

Please contact us by calling to Global Human Resources Career Support Assocaition office.
Please be informed that we may ask you to send your correct name by e-mail if necessary.

Q

Will you arrange the test venue for us in the case of group application?

A

We kindly ask you to arrange the venue by yourselves in the case of group application.
However, please feel free to contact us for any questions or consultation concerning the administration of the test.

Q

Is it possible to pass the test studying all by myself?

A

It is recommended that you use our official textbook to prepare for the test.

Q

Is there the English translation of the credit card payment page?

A

Now the credit card payment page has Japanese text only. You can refer to the translation below to finish the payment.


Q

Can I get a receipt after purchase?

A

We apologize for the inconvenience, but please request issuance from the following.
https://gken.global-hr.org/ja/contact

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